Requesting official transcripts

An official transcript is a complete academic record bearing the University seal and signature of the Registrar.

Your process for requesting official transcripts depends on whether you are a current or former student. Please note that requests cannot be made by email.

Current students

Current students must use the online request form, accessible in your Student Centre. See instructions for requesting official transcripts. (Mobile | Laptop)

You will be able to select your preferred method of delivery. Please see the table below for cost and delivery details.

If you encounter any issues while completing your transcript request online, try disabling your browser’s pop-up blockers and/or use a different browser. (Firefox | Chrome)

Alumni

Alumni who attended after 1980 can request official transcripts online.

If it has been more than a year since you last accessed your Student Centre, you will need to re-activate your Netname before submitting your request. Even if you remember your Netname and password, you will not be able to log in until you re-activate it.

Reactivating your Netname

• To reactivate your Netname, call 514-848-2424 ext. 7613, or email help@concordia.ca
• As of January 2015, all 7-digit student ID numbers were changed to 8 digits. As such, former students must add the number 2 to the start of their original student ID number (ex. 21234567) when submitting requests.

Alumni who attended before 1980 must complete a PDF request form and submit it by fax to 514-848-2837, or in person, at the Birks Student Service Centre.

PLEASE NOTE
An overdue student account balance at Concordia will prevent you from receiving your transcripts. Your transcripts will not be released if you have an overdue balance.

• Check your account balance and pay any outstanding balance if necessary.
• If we are holding your transcript due to an outstanding balance, we can release it once payment is made and the hold is removed.

Transcript delivery methods, costs and processing times

• All transcript requests destined for institutions outside Quebec are sent by mail.
• Concordia can only send transcripts electronically via the Bureau de Coopération Interuniversitaire to universities and certain institutions within Quebec.
• You may request transcripts to be sent to you by mail, courier or you may pick them up in person.
• Official transcripts are never sent by email.

Please note that most institutions consider documents unofficial if the sealed envelope has been opened.

$14.40 per sealed envelope, payable by credit

3-5 business days; allow up to two weeks for delivery depending on destination

All fees are in addition to the $14.40 base transcript request fee.

• Quebec and Ontario: $15
• Rest of Canada: $25
• USA: $30
• Eastern Europe: $60
• South America and Caribbean: $60
• Western Europe $60
• Africa, India and Middle East: $85
• Asia, Australia and Russia: $85

Delivery times are in addition to 3-5 business days processing by Concordia.

• Quebec and Ontario: 1 business day
• Rest of Canada: 2 business days
• USA: 2-3 days Western and Eastern
• Europe: 4 days
• All other destinations: 4-5 days

$14.40 per sealed envelope payable by credit

Pickup available within 3-5 business days; transcripts will be held for up to six months after the request is made.

$14.40 per transcript payable by credit

Within 3 business days

Please note that delivery times cannot be guaranteed, and prices are subject to change. Concordia cannot be held responsible for postal delays or losses.

You can view the status of your official transcript request(s) on the same page where you made your request.

If you need someone to pick up your official transcript on your behalf, you must fill out and sign the form “Authorization To Pick Up Official Transcripts On Someone’s Behalf”.

In accordance with the Quebec Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information, Concordia University is required to obtain consent from current and former students in respect of requests for the release of personal information, including transcripts.

To ensure your personal information is protected, the following instructions for third party pick-ups must be followed.

Instructions:

1. Complete and sign the form.
2. Upload the completed form to your Student Centre, using the “Upload Document” feature and select Document Type: Transcript Pick Up Authorization.
3. Verify that the document is available in your Student Centre. It could take up to 24 hours to appear. Our staff must be able to see the document in your Student Centre to verify that you consent to the release of information.
4. Once the document is in your Student Centre, inform the third party who is picking up your Official Transcript of their obligations, including:
   1. They are required to present a physical copy of a valid photo Identification. Digital versions of identifications are not accepted.
   2. They must bring a printed copy of the completed and signed form.

   All four steps must be completed to release a transcript to a third party.

   Requesting Your Transcript be Delivered to World Education Services (WES)

   Official transcripts for World Education Services (WES) are sent electronically.

   When submitting your request select the regular mail method of delivery and:

   1. list WES as the recipient and include their mailing address; and
   2. indicate your 7-digit WES reference number in the ‘Notes and Attachments’ field.